TICKETS
Are tickets available at the gate?
Tickets are not available at the Front Gate as it is closed for the season. They must be pre-purchased online.
How much are Winter Wagon Rides?
Adult (11+) $25.00 (+GST)
Youth (3-10) $10.00 (+ GST)
Child (2 & Under) Free
Private Wagon Ride (25 People) $300 (+GST)
Do I need a printed copy of my ticket or can I show it on my smartphone?
Either is fine.
I’m not feeling well. Can I get a refund?
Please stay home if you’re not feeling well. Tickets are non-refundable, however, you may switch your ticket to a different date if available.
Are tickets refundable?
Tickets are non-refundable. Cancellation or stop of all wagon rides occurs at -23 or below (with or without windchill) or if conditions are not suitable. In the event of a cancellation, rides will be refunded.
What happens if I'm running late?
Wagons leave promptly 10 minutes after the event start time. Please arrive at your allotted ticket time, if you arrive later than that you will miss your booking. Tickets will not be refunded for any latecomers.
How many people can fit on a wagon?
Up to 23 adults.
What should I do if I have not received a booking confirmation email?
Please check your spam folder. If it’s not there, please send an email to info@fortedmontonpark.ca.
I want to book out a full wagon. Is this possible?
Group bookings are available based on availability. Our team would be happy to assist with your group booking. They can be reached at info@fortedmontonpark.ca
What types of payments do you take?
We are happy to accept Visa, Mastercard, and Interac.
THE EXPERIENCE
What can I expect during a Winter Wagon Ride?
Admire twinkling lights strung up around Fort Edmonton Park’s historic streets, while bundled up in a festive horse-drawn wagon ride throughout the entire park. Enjoy a cozy hot chocolate stop to warm up before you continue your tour.
Are the train and streetcars running?
No, the streetcar or the train are not running.
Will any buildings be open?
Bill's Confectionary will be open for hot chocolate. Please note that no other buildings within Fort Edmonton Park are open to the Public during your experience.
GENERAL
Is parking available?
Parking will be in Lot G and guests will meet outside Bill's Confectionary.
Find parking directions here
How do you get there?
There are many city streets in the vicinity that have signs that direct to Fort Edmonton Park. Take Fox Drive to Fort Edmonton Park Road and follow the road until you see the Fort Edmonton Park service road. There you will be greeted by the guardhouse and directed to Lot J to Park.
Find parking directions here
Can I get there by public transit?
We don't recommend using the Edmonton Transit System for Winter Wagon Rides as you are not able to walk on the service road to get to the meeting point.
Is smoking allowed?
Fort Edmonton Park is smoke-free.
Is Wi-Fi available?
Yes, Wi-Fi is available across the site.
What if I have questions not covered here?
Email info@fortedmontonpark.ca or use the ‘Contact Us’ form on the website.
